Business Analysis Practices Facilitate Data Conversion Project for Major Financial Institution
Summary
As a result of a major Financial Institution’s acquisition, their PMO needed to convert from Broadridge MBS to Thomson Reuter’s BETA system and improve their processes for integrating new employees. Within this environment, it was necessary to migrate client information and assets to the new BETA system, integrate the information with downstream applications, and provide field training and operation readiness to new branch representatives. Through PCG’s proven Business Analysis practice, PCG team members worked through five SDLC phases to carry out the data conversion project and equip the newly integrated environment with the necessary processes to facilitate an efficient acquisition.
Between analysis, design, testing, implementation and maintenance, PCG successfully scoped, planned, carried-out and secured the client’s data conversion project. PCG gathered requirements, analyzed process change controls and highlighted opportunities in its gap analysis. Then after engaging senior management, PCG acted upon its research, preparation and vision to help this Financial Institution through an acquisition.
Key Activities
- Liaise with cross-functional teams for gap analysis of corporate policy vs. practice to better define a BAU process
- Led cross-functional brainstorming sessions with senior management to improve the existing workflows and implement the process change controls
- Create test cases and perform UAT Testing on brokerage and client information systems
- Coordinate with technology team and vendors for implementation of document and data migration
Results
PCG was instrumental for supporting the corporate office and its many branch representatives. PCG’s efforts resulted in system stabilization and the successful transition of 150 branch representatives with the proper processes in place to support them.
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